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FAQ
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Are the Products Safe for Babies to Put In Their Mouth?Don't worry, Lilleboo only sources baby essentials that are absolutely safe for your children. Our entire product line is made from 100% Food Grade Silicone, 100% Sustainable, BPA, PVC, and Phthalates Free!
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Are the Products from the Original Brand?Yes! We work exclusively with the manufacturer / designer. We're proud to be given their trust to carry their brands and share the same values.
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Change of Order Address?Please immediately contact Lilleboo admin via Whatsapp or Line. Change of order address will be granted only if the goods have not been dispatched from our warehouse.
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Do You Offer Cancellations, Returns or Exchanges?"Due to the nature of the product, we DO NOT accept returns or exchanges. In some rare cases, if you happen to receive incorrect item(s) or damaged items, please take a photo of the whole package in one-frame and send an email to hello@lilleboo.com. Claims must be made within 24 hours from the time the package was received. Further details about this information is under the 'Store Policy' section.
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Do You Offer Any Discounts?Yes, we do! If you sign up for our newsletter you will receive new product updates and be notified of any special promotions.
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Can I Add a Gift Note or Message to My Order?Yes, we will gladly provide you a gift note. Please contact Lilleboo admin via Whatsapp or Line to request a gift note.
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